info@ghiphareux.world +61 477 825 305 98 Riley St, Darlinghurst NSW 2010, Australia

Privacy Policy

Last Updated:

1. Introduction

Ghiphareux ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ghiphareux.world and use our services.

This policy complies with the General Data Protection Regulation (GDPR) and the Australian Privacy Act 1988.

2. Information We Collect

2.1 Personal Information

In accordance with the Privacy Act 1988 (Cth), we may collect the following personal information:

  • Name
  • Email address
  • Message content (if provided)
  • IP address
  • Browser type and version
  • Device information
  • Usage data and website interactions
  • Shipping address (if provided for order processing)
  • Payment information (processed securely through third-party payment providers)

We only collect personal information that is reasonably necessary for our functions and activities. We do not collect sensitive information (as defined in the Privacy Act) unless you have consented or it is required by law.

2.2 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can control cookie preferences through your browser settings or our cookie consent banner.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To process and respond to your inquiries and orders
  • To send you information about our products and services
  • To improve our website and user experience
  • To analyze website usage and trends
  • To comply with legal obligations
  • To prevent fraud and ensure security

4. Legal Basis for Processing

Under Australian Privacy Principles (APPs), we collect, use, and disclose personal information only for purposes that are reasonably necessary for our functions and activities, or as required or authorised by law.

For international customers (EEA residents), we process your personal data under GDPR based on:

  • Consent: When you provide explicit consent for specific processing activities
  • Contract: To fulfil our contractual obligations to you
  • Legal Obligation: To comply with applicable laws and regulations (including Australian Consumer Law)
  • Legitimate Interests: For website security, fraud prevention, and business operations

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • With service providers who assist in operating our website and conducting our business
  • When required by law or to respond to legal process
  • To protect our rights, privacy, safety, or property
  • In connection with a business transfer or merger

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by Australian law. Generally:

  • Order and inquiry data: 7 years (for tax compliance under Australian Taxation Office requirements and legal compliance)
  • Marketing consent data: Until you withdraw consent or opt-out
  • Website analytics data: 26 months (in accordance with standard analytics practices)
  • Financial records: 7 years (as required by Australian law)

When personal information is no longer needed, we take reasonable steps to destroy or de-identify it in accordance with Australian Privacy Principles.

7. Your Rights Under Australian Privacy Law

Under the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs), you have the following rights:

  • Access: Request access to your personal information we hold
  • Correction: Request correction of inaccurate, incomplete, or out-of-date personal information
  • Complaint: Make a complaint about how we handle your personal information
  • Anonymity: Where lawful and practicable, interact with us anonymously or using a pseudonym
  • Opt-out: Opt-out of direct marketing communications at any time

If you are located in the European Economic Area (EEA), you also have rights under GDPR including the right to erasure, data portability, and to object to processing.

To exercise these rights, please contact us at info@ghiphareux.world. We will respond to your request within 30 days.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by phone on 1300 363 992.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for data transmission
  • Secure server infrastructure
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

10. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: info@ghiphareux.world
Address: 98 Riley St, Darlinghurst NSW 2010, Australia
Phone: +61 477 825 305